Applying the “learn ➔ make ➔ test” process across every stage of product development can help product managers to lead teams effectively and create truly successful products. Product managers often carry the responsibility to define their product team’s activities...

Remote team collaboration has become a common feature of modern software design & development workplaces — especially now, post-pandemic —  where "remote team" is defined as persons working together who are not physically co-located in a traditional, shared office...

I’m still mentally dwelling on the vast scope of the underlying problems with our “healthcare” system in the United States. It’s actually a broken “sick care” system that devotes relatively little time to human-centered discourse. We have no unified or effective approach to delivering preventive care, and are neither addressing the scale of such needs nor are we typically tailoring approaches to each individual.

I propose a model that represents the fields of User Experience Design organized on a spectrum comprised of the soft skills we all possess: Understanding; Definition; Communication. We must excel in understanding people, technology, domains, problems; we must excel in providing definition to that understanding and advancing it towards a goal, in terms of defining models, approaches, scenarios, solutions, frameworks, systems; and we must excel in communicating this user-centered understanding and solution definition in all ways, including visually, verbally, and into development and launch which gets into product management territory.