Strategy could be defined as knowing how to approach problems. In the highly-critical domain of medical devices and digital health, the product development process itself is monitored and subject to review by regulatory bodies such as the FDA (United States) and IEC (Europe). Building UX design methods into your processes is an optimal way to achieve strategic improvements — driving better outcomes for patients and businesses alike.

This whitepaper, authored by Devise Principal Elizabeth (Lizz) Bacon, presents a view of human-centered design tools and processes that support excellent medical systems design and development. It has received over 12,000 views to date!