For our client, Revelation Inc., we designed the 2.0 version of their PROJECT software, which manages online research studies. We scoped an engagement involving User Research, Product Conception and Detailed Design. Partnering with their interaction designer, Michael Felix, we traveled and conducted ethnographic-style research. Then we created personas that illuminated the field of business opportunities for Revelation.
Collaborating with CEO Steve August, we selected the right primary personas to define a robust interaction framework. In the solutions we produced, we combined enhanced visual records of the research studies, and designed and usability-testing novel tagging categories capabilities; we also defined great dashboard-based project management tools tailored for a market researcher.