Understanding Patient Engagement

Recently Liz Bacon presented a talk to the HIMSS Usability Task Force about “Understanding Patient Engagement”. So often, the production of health information technology can leave the human element and context of use behind. However, we can only generate...

For Designers Interested in Medical Devices

Liz Bacon presented this talk to an audience of seasoned user experience designers in San Francisco, California in August 2011. For any designers interested in medical devices and healthcare, please read this guidance as encouragement and use it as a pathway to some...

New Ideas on the Future of Healthcare

This is a very short presentation that Elizabeth Bacon delivered at the WebVisions 2012 conference held in Portland, Oregon, which was a jumping off point for a panel discussion with Peter Jones and Bill Hersh, as moderated by Nate DiNiro. New Ideas on the Future of...

Scenarios for Design

Scenarios are the most essential and powerful tool for user experience design. Practitioners may call them use cases or storyboards, but the fact remains that we cannot design for interactive, complex products and services without using a scenario at some juncture....