Publications

Understanding Patient Engagement

Recently Liz Bacon presented a talk to the HIMSS Usability Task Force about “Understanding Patient Engagement”. So often, the production of health information technology can leave the human element and context of use behind. However, we can only generate progress towards the crucial goal of patient engagement for health if we focus on people. People are emotional and individuals are networked, whereas today’s healthcare systems are stuck on transaction-based models that don’t meet people where they are, much less anticipate their future needs. Liz proposes that the new interaction model for healthcare to transcend “sick care” is a blended model that sustains engagement by truly understanding the individual. We have to research people’s behavior, motivations and goals and use these to craft desirable experiences that enhance everyday quality of life. Liz also discusses the startup Find Wellness as an example of a system that applies UX processes and best practices to identify and foster engagement. Liz presented her talk on January 21, 2014 and you can peruse the slides below: Understanding Patient Engagement from Elizabeth...

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For Designers Interested in Medical Devices

Liz Bacon presented this talk to an audience of seasoned user experience designers in San Francisco, California in August 2011. For any designers interested in medical devices and healthcare, please read this guidance as encouragement and use it as a pathway to some of the most meaningful problems you’ll ever solve. It’s a very target rich environment, healthcare and medical…we need you! Extraordinary design considerations e bacon 2011 08-05 from Elizabeth...

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New Ideas on the Future of Healthcare

This is a very short presentation that Elizabeth Bacon delivered at the WebVisions 2012 conference held in Portland, Oregon, which was a jumping off point for a panel discussion with Peter Jones and Bill Hersh, as moderated by Nate DiNiro. New Ideas on the Future of Healthcare at WebVisions PDX from Elizabeth...

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Scenarios for Design

Scenarios are the most essential and powerful tool for user experience design. Practitioners may call them use cases or storyboards, but the fact remains that we cannot design for interactive, complex products and services without using a scenario at some juncture. This powerful methodology is based on the goal-directed design process that originated at Cooper, and has been refined by Devise principal Elizabeth Bacon over the past decade and a half. These slides were the basis of a 4-hour workshop offered at the Interaction10 conference (and other venues since then) and can provide a robust introduction to this powerful tool to transition from research insights to the creation of innovative and delightful solutions. This workshop is available to be delivered for your organization, tailored to the needs of your team; oftentimes Devise clients are also interested in receiving introductory research and personas training material as well, and it can work very well to incorporate these training activities into a full project engagement. Please get in touch for client testimonials/referrals! Scenarios For Design: Interaction10 Workshop by Elizabeth Bacon from Elizabeth...

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Interaction Design for Medical Systems

This Devise whitepaper, authored by principal Elizabeth Bacon, presents a view of Interaction Design tools and processes that supports excellent, user-centered medical systems design and development. Interaction Design for Medical Systems (Whitepaper) from Elizabeth...

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